Centers for Medicare and Medicaid Services (CMS) has announced that registration for its Medicare and Medicaid Electronic Health Record (EHR) incentive programs will begin January 3, 2011

Just as with ERP systems in the 1990s, the ROI on Electronic Health Records may take longer than expected.  It will be important to do good work on defining the current or “as is” process as well as the future desired “to be” process before rolling out an EHR system to maximize the benefits.

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